KEBIJAKAN PENGEMBALIAN
Kami berkomitmen untuk memberikan pengalaman belanja yang menyenangkan. Berikut adalah ketentuan pengembalian barang di toko kami:
1. Syarat Pengembalian
Pengembalian dapat dilakukan jika:
- Produk diterima dalam keadaan rusak atau cacat
- Produk tidak sesuai dengan pesanan
- Terjadi kesalahan pengiriman (barang yang diterima berbeda)
Ketentuan:
- Produk belum digunakan dan masih dalam segel/kemasan asli
- Pengajuan pengembalian dilakukan maksimal 3 hari sejak barang diterima
- Sertakan foto/video atau bukti kerusakan/ketidaksesuaian saat mengajukan pengembalian
2. Prosedur Pengembalian
- Hubungi Kami: Sampaikan keluhan melalui WhatsApp
- Verifikasi: Tim kami akan memverifikasi laporan Anda
- Instruksi Pengembalian: Jika disetujui, kami akan memberikan panduan pengembalian barang
- Penggantian/Dana Kembali: Kami akan mengirimkan produk pengganti atau memproses pengembalian dana sesuai metode pembayaran Anda
3. Ketentuan Tambahan
Biaya pengiriman ulang untuk produk rusak/cacat ditanggung oleh kami. Jika pengembalian disebabkan oleh kesalahan pembeli (contoh: salah memilih ukuran atau warna), biaya kirim ditanggung oleh pembeli. Pengembalian dana diproses dalam waktu 1–3 hari kerja setelah barang kami terima dan lolos verifikasi
Gudang Diskon Official Store
{"page":{"_id":"6830341dcd143acb9d7c19ea","title":"KEBIJAKAN REFUND","sections":{"byId":{"d394":{"_id":"d394","key":"section","name":"Section 1","attributes":{"style":{"position":"initial","marginTop":"0px","paddingTop":"0px","paddingBottom":"0px","paddingLeft":"0px","paddingRight":"0px","width":"100%","alignSelf":"center","backgroundImage":"","backgroundColor":"#FFFFFFFF","color":"#000000FF","desktop":{"paddingTop":"0px","paddingBottom":"0px"},"tablet":{"paddingTop":"0px","paddingBottom":"0px","marginTop":"0px"},"mobile":{"paddingTop":"0px","paddingBottom":"0px","marginTop":"0px"}},"width":"xl","background":true,"backgroundImageStyle":"None","backgroundVideo":false,"backgroundVideoUrl":"","shadowOverride":false,"borderOverride":false,"cornerOverride":false,"border":false,"corner":false,"shadow":false,"className":"","dirty":null,"customEditorStyles":{},"fonts":{}},"components":{"byId":{"RYfU":{"_id":"RYfU","key":"media-image","name":"Image","attributes":{"src":"https://media.buat.id/live/tr:q-100/2025-05-23/1747981591313-Gudang Diskon Logo Design.png","userSelect":"unset","lazyLoading":"lazy","enableHeight":false,"lastHeight":"300px","lastWidth":"700px","widthUnit":"px","heightUnit":"px","isFullSize":false,"style":{"width":"100%","height":"auto","aspectRatio":"original","objectFit":"cover"},"groupStyle":{"paddingTop":"20px","paddingBottom":"20px","paddingLeft":"20px","paddingRight":"20px","marginTop":"0px","mobile":{"paddingTop":"0px","paddingBottom":"0px","paddingLeft":"0px","paddingRight":"0px","marginTop":"0px"},"tablet":{"paddingTop":"20px","paddingBottom":"20px","paddingLeft":"20px","paddingRight":"20px","marginTop":"0px","linkPadding":true},"linkPadding":true,"width":"100%","textAlign":"center","background":""},"asChildSingleColumn":{"groupStyle":{"paddingTop":"8px","paddingBottom":"8px","paddingLeft":"20px","paddingRight":"20px","marginTop":"0px","mobile":{"paddingTop":"8px","paddingBottom":"8px","paddingLeft":"0px","paddingRight":"0px","marginTop":"0px"},"tablet":{"paddingTop":"8px","paddingBottom":"8px","paddingLeft":"20px","paddingRight":"20px","marginTop":"0px"},"width":"100%","textAlign":"center","background":""}},"vessel":{"width":"100px"},"paddingTopBottom":"same","paddingLeftRight":"same","marginLeftRight":"same","marginTopBottom":"same","backgroundType":"none","alt":"","href":"","search":"","urlimg":{"src":"/pages/_next/static/media/imgplaceholder.b1961fd6.png","height":197,"width":256,"blurDataURL":"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAgAAAAGCAMAAADJ2y/JAAAAElBMVEXW2Nrx8fO1ur3e3+Lp6evJzM9aVHPAAAAACXBIWXMAAAsTAAALEwEAmpwYAAAAJUlEQVR4nB3BgQ0AIADCsA3w/5eNtoz50NShrHqCWE6S0nwwvl0J4ABX2PRUfgAAAABJRU5ErkJggg==","blurWidth":8,"blurHeight":6},"backgroundimage":"","patternimage":"","preventsave":true,"shadowOverride":false,"shadow":false,"border":false,"corner":false,"naturalHeight":1024,"naturalWidth":1024,"compressLevel":100,"original":{"aspectRatio":"1"},"dirty":null},"components":{"allIds":[]}},"relW":{"_id":"relW","key":"content-headline","name":"Headline","attributes":{"text":"<p><strong>KEBIJAKAN PENGEMBALIAN</strong></p>","iconBefore":"","iconAfter":"","iconBeforeStash":"","iconAfterStash":"","buttonIconPosition":"before","boldColor":"#000000FF","linkColor":"#2E47BAFF","groupStyle":{"background":"#FFFFFFFF","textAlign":"center","paddingTop":"10px","paddingBottom":"10px","paddingLeft":"0px","paddingRight":"0px","marginTop":"0px","marginBottom":"0px","marginLeft":"0px","marginRight":"0px","mobile":{"paddingTop":"10px","paddingBottom":"10px","paddingLeft":"0px","paddingRight":"0px","marginTop":"0px","marginBottom":"0px","marginLeft":"0px","marginRight":"0px","textAlign":"center"},"tablet":{"paddingTop":"10px","paddingBottom":"10px","paddingLeft":"0px","paddingRight":"0px","marginTop":"0px","marginBottom":"0px","marginLeft":"0px","marginRight":"0px","textAlign":"center"}},"style":{"textTransform":"none","textDecoration":"none","opacity":"100%","textShadow":"0px 8px 8px #00000000","paddingTop":"0px","paddingBottom":"0px","paddingLeft":"20px","paddingRight":"20px","background":"#CCCBCBFF","color":"#000000FF"},"className":"sg-headline-m","enableBackground":false,"headlineOverride":false,"paddingTopBottom":"same","backgroundType":"none","marginLeftRight":"same","textShadow":false,"enableIcon":false,"iconColor":"#000000FF","asChildren":{"background":"#FFFFFFFF","textAlign":"center","groupStyle":{"paddingTop":"5px","paddingBottom":"5px","paddingLeft":"0px","paddingRight":"0px","marginTop":"0px","marginBottom":"0px","marginLeft":"0px","marginRight":"0px","mobile":{"paddingTop":"5px","paddingBottom":"5px","paddingLeft":"0px","paddingRight":"0px","marginTop":"0px","marginBottom":"0px","marginLeft":"0px","marginRight":"0px"},"tablet":{"paddingTop":"5px","paddingBottom":"5px","paddingLeft":"0px","paddingRight":"0px","marginTop":"0px","marginBottom":"0px","marginLeft":"0px","marginRight":"0px"}}},"dirty":true,"customEditorStyles":{},"fonts":{},"classNamemobile":"sg-headline-m","headlineOverridemobile":false,"overrideStyle":{"mobile":{"font":{"headline":{"default":""}}},"tablet":{"font":{"headline":{"default":""}}},"font":{"headline":{"default":""}}},"classNametablet":"sg-headline-m","headlineOverridetablet":false},"components":{"allIds":[]}},"sHqm":{"_id":"sHqm","key":"content-text","name":"Content","attributes":{"text":"<p>Kami berkomitmen untuk memberikan pengalaman belanja yang menyenangkan. Berikut adalah ketentuan pengembalian barang di toko kami:</p><p><br></p><p><strong>1. Syarat Pengembalian</strong></p><p>Pengembalian dapat dilakukan jika:</p><ul class=\"text-content-list\"> <li>Produk diterima dalam keadaan rusak atau cacat</li> <li>Produk tidak sesuai dengan pesanan</li> <li>Terjadi kesalahan pengiriman (barang yang diterima berbeda)</li></ul><p><strong>Ketentuan:</strong></p><ul class=\"text-content-list\"> <li>Produk belum digunakan dan masih dalam segel/kemasan asli</li> <li>Pengajuan pengembalian dilakukan maksimal 3 hari sejak barang diterima</li> <li>Sertakan foto/video atau bukti kerusakan/ketidaksesuaian saat mengajukan pengembalian</li></ul><p><br></p><p><strong>2. Prosedur Pengembalian</strong></p><ul class=\"text-content-list\"> <li>Hubungi Kami: Sampaikan keluhan melalui WhatsApp</li> <li>Verifikasi: Tim kami akan memverifikasi laporan Anda</li> <li>Instruksi Pengembalian: Jika disetujui, kami akan memberikan panduan pengembalian barang</li> <li>Penggantian/Dana Kembali: Kami akan mengirimkan produk pengganti atau memproses pengembalian dana sesuai metode pembayaran Anda</li></ul><p><strong>3. Ketentuan Tambahan</strong></p><p>Biaya pengiriman ulang untuk produk rusak/cacat ditanggung oleh kami. Jika pengembalian disebabkan oleh kesalahan pembeli (contoh: salah memilih ukuran atau warna), biaya kirim ditanggung oleh pembeli. Pengembalian dana diproses dalam waktu 1–3 hari kerja setelah barang kami terima dan lolos verifikasi</p>","iconBefore":"","iconAfter":"","iconBeforeStash":"","iconAfterStash":"","buttonIconPosition":"before","boldColor":"#000000FF","linkColor":"#2E47BAFF","groupStyle":{"background":"#FFFFFFFF","textAlign":"justify","paddingTop":"10px","paddingBottom":"10px","paddingLeft":"0px","paddingRight":"0px","marginTop":"0px","marginBottom":"0px","marginLeft":"0px","marginRight":"0px","mobile":{"paddingTop":"10px","paddingBottom":"10px","paddingLeft":"0px","paddingRight":"0px","marginTop":"0px","marginBottom":"0px","marginLeft":"0px","marginRight":"0px","textAlign":"justify"},"tablet":{"paddingTop":"10px","paddingBottom":"10px","paddingLeft":"0px","paddingRight":"0px","marginTop":"0px","marginBottom":"0px","marginLeft":"0px","marginRight":"0px","textAlign":"justify"}},"style":{"textTransform":"none","textDecoration":"none","opacity":"100%","textShadow":"0px 8px 8px #00000000","paddingTop":"0px","paddingBottom":"0px","paddingLeft":"20px","paddingRight":"20px","background":"#CCCBCBFF","color":"#000000FF"},"className":"sg-content-m","contentOverride":false,"marginLeftRight":"same","marginTopBottom":"same","textShadow":false,"enableBackground":false,"backgroundType":"none","quote":false,"quoteColor":"#000000FF","enableIcon":false,"iconColor":"#000000FF","asChildren":{"groupStyle":{"background":"#FFFFFFFF","textAlign":"center","paddingTop":"5px","paddingBottom":"5px","paddingLeft":"0px","paddingRight":"0px","marginTop":"0px","marginBottom":"0px","marginLeft":"0px","marginRight":"0px","mobile":{"paddingTop":"5px","paddingBottom":"5px","paddingLeft":"0px","paddingRight":"0px","marginTop":"0px","marginBottom":"0px","marginLeft":"0px","marginRight":"0px"},"tablet":{"paddingTop":"5px","paddingBottom":"5px","paddingLeft":"0px","paddingRight":"0px","marginTop":"0px","marginBottom":"0px","marginLeft":"0px","marginRight":"0px"}}},"dirty":null,"customEditorStyles":{},"fonts":{}},"components":{"allIds":[]}},"xxPu":{"_id":"xxPu","key":"content-line","name":"Line","attributes":{"design":"basic","style":{"border":"none","height":20,"background":"#ffffffff","width":"100%","maxWidth":"100%","margin":"0","padding":"0"},"solidDotStyle":{"size":"10px","gap":"10px","color":"#FF5A5FFF","style":{"maxWidth":"100%","width":"100%","height":"20px","margin":"0","padding":"0","background":"radial-gradient(circle at 10px 10px, #FF5A5FFF 5px, transparent 6px)","backgroundSize":"20px 100%"}},"solidDashStyle":{"width":"10px","gapWidth":"10px","color":"#FF5A5FFF","style":{"maxWidth":"100%","width":"100%","height":"4px","margin":"0","padding":"0","background":"repeating-linear-gradient(to right, #FF5A5FFF 0, #FF5A5FFF 10px, transparent 10px, transparent 20px)"}},"stripeBarberStyle":{"colorA":"#E05241FF","colorB":"#4994ECFF","width1":"12px","width2":"12px","gapWidth":"12px","reverse":false,"floating":false,"style":{"maxWidth":"110vw","width":"110vw","height":"12px","margin":"0","padding":"0","background":"linear-gradient(to right, #E05241FF 12px, transparent 12px, transparent 24px, #4994ECFF 24px, #4994ECFF 36px, transparent 36px, transparent 48px)","backgroundSize":"48px 100%","transform":"skewX(51deg)","transformOrigin":"bottom left"}},"stripeRoadStyle":{"colorA":"#000000FF","colorB":"#F3C24FFF","width1":"12px","width2":"12px","gapWidth":"12px","reverse":false,"floating":false,"style":{"maxWidth":"110vw","width":"110vw","height":"12px","margin":"0","padding":"0","background":"linear-gradient(to right, #000000FF 12px, transparent 12px, transparent 24px, #F3C24FFF 24px, #F3C24FFF 36px, transparent 36px, transparent 48px)","backgroundSize":"48px 100%","transform":"skewX(51deg)","transformOrigin":"bottom left"}},"waveNatureStyle":{"colorA":"#67AD5CFF","colorB":"#F3C24FFF","height":"48px","stroke":"4px","reverse":false,"shadow":false},"waveStringStyle":{"colorA":"#54B9D1FF","colorB":"#BD3232FF","height":"48px","stroke":"4px","reverse":false,"shadow":false},"className":"","overrideStyle":{"shadow":{"default":{}}},"shadow":false,"shadowOverride":false,"dirty":null},"components":{"byId":{},"allIds":[]}}},"allIds":["RYfU","relW","sHqm","xxPu"]}},"AjiD":{"_id":"AjiD","key":"section","name":"Section 2","attributes":{"style":{"position":"initial","paddingTop":"0px","paddingBottom":"0px","paddingLeft":"0px","paddingRight":"0px","width":"100%","alignSelf":"center","backgroundImage":"","backgroundColor":"#030303ff","color":"#000000FF","marginTop":"0px","desktop":{"paddingTop":"0px","paddingBottom":"0px"},"tablet":{"marginTop":"0px","paddingTop":"0px","paddingBottom":"0px"},"mobile":{"marginTop":"0px","paddingTop":"0px","paddingBottom":"0px"}},"width":"xl","background":true,"backgroundImageStyle":"None","backgroundVideo":false,"backgroundVideoUrl":"","shadowOverride":false,"borderOverride":false,"cornerOverride":false,"border":false,"corner":false,"shadow":false,"className":"","dirty":null,"customEditorStyles":{"COLOR-undefined-hoPQGy":{"color":"#ffffffff"},"COLOR-undefined-XU1e89":{"color":"#ffffffff"}}},"components":{"byId":{"4MtG":{"_id":"4MtG","key":"content-text","name":"Content","attributes":{"text":"<p><a href=\"https://gudang-diskon.store/kebijakan-refund\" target=\"_blank\"><span data-color=\"COLOR-undefined-FhHtUM\" style=\"color: #ffffffff\"><strong>Kebijakan Pengembalian & Pengiriman</strong></span></a></p><p><a href=\"https://gudang-diskon.store/kebijakan-privasi\" target=\"_blank\"><span data-color=\"COLOR-undefined-FhHtUM\" style=\"color: #ffffffff\"><strong>Kebijakan Privasi</strong></span></a></p><p><a href=\"https://gudang-diskon.store/hubungi-kami\" target=\"_blank\"><span data-color=\"COLOR-undefined-FhHtUM\" style=\"color: #ffffffff\"><strong>Hubungi Kami</strong></span></a></p>","iconBefore":"","iconAfter":"","iconBeforeStash":"","iconAfterStash":"","buttonIconPosition":"before","boldColor":"#000000FF","linkColor":"#2E47BAFF","groupStyle":{"background":"#FFFFFFFF","textAlign":"left","paddingTop":"10px","paddingBottom":"10px","paddingLeft":"0px","paddingRight":"0px","marginTop":"0px","marginBottom":"0px","marginLeft":"0px","marginRight":"0px","mobile":{"paddingTop":"10px","paddingBottom":"10px","paddingLeft":"0px","paddingRight":"0px","marginTop":"0px","marginBottom":"0px","marginLeft":"0px","marginRight":"0px","textAlign":"left"},"tablet":{"paddingTop":"10px","paddingBottom":"10px","paddingLeft":"0px","paddingRight":"0px","marginTop":"0px","marginBottom":"0px","marginLeft":"0px","marginRight":"0px","textAlign":"left"}},"style":{"textTransform":"none","textDecoration":"none","opacity":"100%","textShadow":"0px 8px 8px #00000000","paddingTop":"0px","paddingBottom":"0px","paddingLeft":"20px","paddingRight":"20px","background":"#CCCBCBFF","color":"#000000FF"},"className":"sg-content-s","overrideStyle":{"mobile":{"font":{"content":{"default":""}}},"font":{"content":{"default":""}}},"contentOverride":false,"marginLeftRight":"same","marginTopBottom":"same","textShadow":false,"enableBackground":false,"backgroundType":"none","quote":false,"quoteColor":"#000000FF","enableIcon":false,"iconColor":"#000000FF","asChildren":{"groupStyle":{"background":"#FFFFFFFF","textAlign":"center","paddingTop":"5px","paddingBottom":"5px","paddingLeft":"0px","paddingRight":"0px","marginTop":"0px","marginBottom":"0px","marginLeft":"0px","marginRight":"0px","mobile":{"paddingTop":"5px","paddingBottom":"5px","paddingLeft":"0px","paddingRight":"0px","marginTop":"0px","marginBottom":"0px","marginLeft":"0px","marginRight":"0px"},"tablet":{"paddingTop":"5px","paddingBottom":"5px","paddingLeft":"0px","paddingRight":"0px","marginTop":"0px","marginBottom":"0px","marginLeft":"0px","marginRight":"0px"}}},"customEditorStyles":{"COLOR-undefined-hoPQGy":{"color":"#ffffffff"},"COLOR-undefined-XU1e89":{"color":"#ffffffff"},"COLOR-undefined-FhHtUM":{"color":"#ffffffff"}},"dirty":null,"classNamemobile":"sg-content-s","contentOverridemobile":false},"components":{"allIds":[]}},"zA5d":{"_id":"zA5d","key":"content-subheadline","name":"Subheadline","attributes":{"text":"<p><span data-color=\"COLOR-undefined-a6bjMs\" style=\"color: #ffffffff\">Gudang Diskon Official Store</span></p>","groupStyle":{"background":"#FFFFFFFF","textAlign":"center","paddingTop":"10px","paddingBottom":"10px","paddingLeft":"0px","paddingRight":"0px","marginTop":"0px","marginBottom":"0px","marginLeft":"0px","marginRight":"0px","mobile":{"paddingTop":"10px","paddingBottom":"10px","paddingLeft":"0px","paddingRight":"0px","marginTop":"0px","marginBottom":"0px","marginLeft":"0px","marginRight":"0px"},"tablet":{"paddingTop":"10px","paddingBottom":"10px","paddingLeft":"0px","paddingRight":"0px","marginTop":"0px","marginBottom":"0px","marginLeft":"0px","marginRight":"0px"}},"style":{"textTransform":"none","textDecoration":"none","opacity":"100%","textShadow":"0px 8px 8px #00000000","paddingTop":"0px","paddingBottom":"0px","paddingLeft":"20px","paddingRight":"20px","background":"#CCCBCBFF","color":"#000000FF"},"className":"sg-subheadline-s","overrideStyle":{"mobile":{"font":{"subheadline":{"default":""}}},"tablet":{"font":{"subheadline":{"default":""}}},"font":{"subheadline":{"default":""}}},"backgroundType":"none","enableBackground":false,"buttonIconPosition":"before","subheadlineOverride":false,"marginLeftRight":"same","marginTopBottom":"same","iconBefore":"","iconAfter":"","iconBeforeStash":"","iconAfterStash":"","quote":false,"textShadow":false,"enableIcon":false,"iconColor":"#000000FF","boldColor":"#000000FF","linkColor":"#2E47BAFF","asChildren":{"groupStyle":{"background":"#FFFFFFFF","textAlign":"center","paddingTop":"5px","paddingBottom":"5px","paddingLeft":"0px","paddingRight":"0px","marginTop":"0px","marginBottom":"0px","marginLeft":"0px","marginRight":"0px","mobile":{"paddingTop":"5px","paddingBottom":"5px","paddingLeft":"0px","paddingRight":"0px","marginTop":"0px","marginBottom":"0px","marginLeft":"0px","marginRight":"0px"},"tablet":{"paddingTop":"5px","paddingBottom":"5px","paddingLeft":"0px","paddingRight":"0px","marginTop":"0px","marginBottom":"0px","marginLeft":"0px","marginRight":"0px"}}},"customEditorStyles":{"COLOR-undefined-a6bjMs":{"color":"#ffffffff"}},"dirty":null,"classNamemobile":"sg-subheadline-s","subheadlineOverridemobile":false,"classNametablet":"sg-subheadline-s","subheadlineOverridetablet":false},"components":{"allIds":[]}}},"allIds":["4MtG","zA5d"]}}},"allIds":["d394","AjiD"]},"slug":"kebijakan-refund","state":"publish","userUuid":"6820a45e3855d69dc7548b97","publishSlug":"kebijakan-refund","slugName":"gudangdiskonstore","isOriginal":true,"isABTesting":false,"settings":{"keyword_phrase":"","keyword_phrase_options":[],"seo_title":["title","separator","keyword"],"meta_description":"","search_engine_display":true,"search_engine_follow":true,"scripts":{"disable_global":false,"head":"","head_desktop":"","head_mobile":"","footer":"","footer_desktop":"","footer_mobile":""},"utm_trackings":{"utm_source":false,"utm_medium":false,"utm_campaign":false,"utm_term":false,"utm_content":false},"published_on":null,"cloakValue":{"device":[],"os":[],"countries":[],"url_redirect":""},"limiterValue":{"limit":0,"reset":0,"refer":["direct"],"whiteList":[],"urlRedirectTo":""},"boost":true},"permalink":"https://gudangdiskonstore.buat.page/kebijakan-refund","pageContentId":"6830341dcd143acb9d7c19ec"},"pixel":{"_id":"682fee2125175fca992b8488","pixel":{"tiktok":{"autoPageView":false,"byId":{},"allIds":[]},"facebook":{"autoPageView":false,"byId":{"NK4o":{"id":"PIXEL ALAT PERKAKAS","name":"458530763846223","_id":"NK4o"}},"allIds":["NK4o"]},"snackvideo":{"autoPageView":false,"byId":{},"allIds":[]},"googletagmanager":{"autoPageView":false,"byId":{"LkV2":{"id":"GTM-K2FPWM3P","name":"KETAPEL LARAS PANJANG PEMANCING GD ABD 1","_id":"LkV2"}},"allIds":["LkV2"]},"_id":"683151c9d1b99272c9edba05"}}}